Stop lines being opened in someone else’s name in Colombia
Verify identity before activating a postpaid line or financing a device, in store or at the customer’s door.
The problem
- 01
The hardest-hit sector
81% of impersonation complaints filed with Colombia’s SIC come from telecommunications.
- 02
Devices financed with stolen identities
The debt ends up in a victim’s name.
- 03
Uncontrolled channels
Resellers and door-to-door sales verify with a photocopy.
11,365 of the 13,983 impersonation complaints received by the SIC between 2022 and May 2026.Source: SIC, cited by Forbes Colombia (August 2026)
How UNICUS solves it
The regulation behind it
Law 2573
What you gain with UNICUS
Activate lines and finance devices knowing the customer is who they claim to be, in every sales channel.
One control for stores, field sales and dealers
A link by SMS or WhatsApp brings verification to any point of sale, without relying on a photocopy.
ID and face verified
UNICUS verifies the Colombian ID, detects swapped photos and matches the customer’s face against the document.
Less debt in victims’ names
If the person does not match, activation stops before the line or device is handed over.
Fast answers to complaints
When someone reports impersonation, your team opens the verification record and responds with evidence.
See UNICUS working on your own use case
30 minutes with our team. We show you the live flow and review your current process.